Introduction

VidActive respects your privacy and is committed to protecting any information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website.

Information We Collect

Contact Information

When you submit inquiries through our contact form, we collect:

  • Full name
  • Email address
  • Subject and message content
Automatically Collected Information

When you visit our website, certain information is automatically collected:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent
  • Referring website

How We Use Your Information

Information collected is used for:

  • Responding to your inquiries and communications
  • Improving website functionality and user experience
  • Understanding how visitors use our educational resources
  • Ensuring website security and preventing abuse

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you navigate our website
  • Improve website performance

You can control cookie settings through your browser preferences. Please see our Cookie Policy for detailed information.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. Information may be shared only in these circumstances:

  • With service providers who assist in website operations (bound by confidentiality)
  • When required by law or legal process
  • To protect our rights, property, or safety

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for data processing
  • Object to certain types of data processing

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any information.

Children's Privacy

Our website is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last updated" date at the top indicates when changes were last made. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

VidActive
Sukhumvit Road 49, Khlong Tan Nuea
Watthana, Bangkok 10110, Thailand
Phone: +66 2 583 74 29
Email: [email protected]